AP Your Way: Helping Clients Outsource Strategically with Blended Service Solutions

In today’s competitive global marketplace, savvy organizations are looking for ways to strengthen their focus on core business activities while minimizing labor-intensive, non–value-added tasks.

This has led many companies to survey outsourcing solutions to manage their accounts payable processes.

And the market has responded in full force. Today’s AP solutions providers have developed a number of service models to manage AP workflows efficiently and cost-effectively off site. During the course of many implementations, we have seen that when it comes to outsourcing AP, an all-or-nothing approach is not always desired or even feasible. And so, the concept for a blended service model was born.

How We Did It

After working with dozens of clients to optimize their AP processes, we distinguished three key areas where clients stand to benefit the most from outsourcing, and they became the foundation of our customizable blended service models:

  • Invoice scanning: An essential step in the AP process, invoice processing is also one of the most labor-intensive. Automating or outsourcing the receipt-to-ERP phase minimizes the burden of data entry on knowledge workers, automates validation workflows and prevents duplicates and invalid data from entering the system. It also ensures that no matter the format of incoming invoices (i.e., email, fax or mail), a paperless workflow is established for efficient approvals and discrepancy resolution.
  • AP workbench software: Although some companies prefer to maintain control of their ERP and P2P systems, we’ve worked with many clients who have benefitted from outsourcing the management of these technologies. By working with an AP partner like BerkOne, you have the option of gaining the efficiencies of a leading-edge AP platform without having to dedicate capital and IT resources to purchasing, implementing and maintaining your own software and server.
  • Check processing: Many clients are interested in the cost benefits associated with outsourcing this step in the AP process. Companies can establish more predictable payment timelines and side-step late fees by working with a partner who can provide time-tested efficiency and cost-effectiveness in their check printing and mailing services. Clients also benefit from the security measures integrated into expertly developed workflows and technologies.

BerkOne Blended Service Solutions

Recognizing flexibility as a need for our customer base, our consultative, customer-centric team of engineers developed a suite of blended service models that allow our clients to outsource one or more of these AP phases while keeping other steps in-house. Whether that is outsourcing, insourcing or any of the combinations that exist in between, we can implement, support, and service these needs with hardware, software and the most capable advisors in the business. By working with our customers to identify pain points, take stock of business needs and define tangible goals, we are able to confidently recommend one of the following customizable accounts payable solutions:

Blended Solution Option 1:

  • Invoice scanning on-site at your facility with our process redesign and technology
  • Data capture at our facility
  • Accounts payable workbench accessed via web, stored on our server
  • Automated routing, coding and approvals executed by your staff
  • Continue managing check distribution via your current method (internal or third party)

Blended Solution Option 2:

  • Invoice scanning and data capture at our facility, leveraging automated email/fax import
  • Accounts payable workbench stored and accessed locally on your server
  • Automated routing, coding and approvals executed by your staff
  • Check printing & mailing performed by us

Blended Solution Option 3:

  • Invoice scanning and data capture at our facility, leveraging automated email/fax import
  • Accounts payable workbench stored and accessed on our server
  • Automated routing, coding and approvals via your staff
  • Check printing & mailing performed by us

The Result

By working together with our clients, we are able to provide unique “best practices” solutions to suit each customer’s accounts payable needs. It’s this unique approach that makes us the one source for building and executing a customizable accounts payable solution for any organization. Rather than purchasing an “out-of-the-box” service model, companies can reduce cost by building solutions around any of their existing resources. There’s no better way to unburden knowledge workers, shed unnecessary cost and refocus core business efforts.