The key to implementation? Marion County selected BerkOne to launch their new electronic warrants system, built on Kofax Enterprise Software technology. Read our summary description and then download the PDF case study.
The Marion Superior Court is the busiest county court system in the state of Indiana. As part of its activities, the court processes more than 4,000 warrants every year, enabling law enforcement officers to gather important evidence and preserve public safety.
In many cases, warrants are required on a time-sensitive basis. For example, if an officer pulls over a motorist suspected of driving under the influence (DUI) and needs to conduct a blood test, there is a short window of time during which such a test can reliably be performed, as blood alcohol concentration diminishes with the passage of time — making it critical to obtain the necessary warrant quickly.
The BerkOne Solution
Having found no solution in the marketplace to meet their needs, Marion County turned to BerkOne to match the County’s vision with an easy to use replacement for the paper-based warrant issuance process. The county also wanted the new process to fit into current systems — not be “another new system” to learn.
In the new process, law enforcement officers complete an electronic warrant form—containing a submission page and the warrant itself — and submit it via email from their vehicle’s computer. As an existing familiar system, every employee is already equipped to use email.
The email content and any attachments are sent to a dedicated inbox, then imported into a central repository. The system automatically extracts key information such as the submitting officer’s name, along with the date and time of the submission, before entering the item into a review queue. The warrant request is initially reviewed by a county clerk before being sent to a judge for approval.
Both clerks and judges are automatically notified via email when a new warrant is awaiting their review. Each process step is monitored via a timer and alerts are sent from the Kofax server if the task is overdue. The system also sends automatic updates to the submitting officer — notifying them of submission receipt, arrival in judge’s review queue, and warrant issuance.
The new electronic warrants system has delivered impressive results.
- Dramatic reduction in search warrant turnaround time from several hours to current average of 18 minutes
- Rapid issuance of warrants for evidence in time-critical situations enabled more accurate results, i.e. blood alcohol levels in suspected DUI’s
- Elimination of law enforcement travel time for warrant “wet signatures” and associated costs
- Increased law enforcement time “on the beat”
- In-process updates to submitting officers provided warrant issuance predictability
- Scheduling of warrant review duties to primary and backup judges created a more predictable work load for judges
- Mobile access allowed judges to handle cases from any location so judges no longer have to be physically present at the courthouse around the clock.
- The “all digital” electronic warrants workflow reduced the actual “paperwork” handled by court clerks
- The flexibility created by digital workflows enabled reassignment of ten court personnel to other areas
- Service level timers monitor each process step to assure overall process timeliness
- Entire warrant issuance process is now monitored, controlled and transparent to participants
Learn more by downloading the PDF case study using the form on this page.